The New Renaissance Terms and Conditions Issued June 2010
Welcome to the "www.thenewrenaissance.co.uk" website (the "Website") Terms and Conditions. The New Renaissance ("The New Renaissance ", "we", "us" or "our") provides the services available on the Website. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, ordering sample swatches, or placing an order on the Website you agree to be bound by the Terms and Conditions.

About The New Renaissance: The New Renaissance are the supplier of the goods and our VAT registration number GB 937 7451 88. To contact us: by post ,write to Unit 0/1, 22 Caird Drive , Glasgow G11 5DT. By phone 0141 579 4349. By e-mail, mail@thenewrenaissance.co.uk

Payment Methods: Our preferred payment is paypal. We will also accept cheques. If you wish to pay by cheque please e-mail us at mail@thenewrenaissance.co.uk with your order. We will confirm your order by return e-mail with details of where to send cheque. We will dispatch your order once the cheque has cleared. Whilst every possible step is taken to ensure stock accuracy, if we sell any product which is subsequently found to be out of stock, we will advise you accordingly and process a refund to your paypal account.

Delivery Charge: All UK deliveries are FREE of charge. Deliveries will require a signature as proof of delivery. Providing your items are in stock we will aim to deliver your order within 7-10 days. If for any reason we anticipate a delay we will contact you to let you know and ensure you still wish to go ahead with your order. Delivery costs outside of the UK are charged at cost per weight of order. Please e-mail us at mail@thenewrenaissance.co.uk with your order and we will e-mail you a quote for postage and on acceptance a paypal invoice. Your goods will be dispatched on receipt of payment.

The New Renaissance products are sold in Pounds Sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing the order.

Returns and Cancellations: We hope you are delighted with your order. If you are not happy with a product or need to contact us regarding your order please contact us by e-mail: mail@thenewrenaissance.co.uk to tell us your problem or telephone 07956 249957. We will accept returns within 28 days from day of purchase. Send to: Carolyn Corben, The New Renaissance, Unit 0/1, 22 Caird Drive, Glasgow G11 5DT

Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. Unfortunately, post and package costs are non refundable and we are not held responsible for returns that do not reach us. Please send the parcel via a signed for service and retain proof of postage. Please note that cut lengths of fabric cannot be returned or exchanged.

Cancellations: We may cancel an order at any time before delivery. We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time. If we are unable to fulfil your order, we will contact you by email or telephone advising you of this and issue you with a full refund. We will accept a cancellation from you if the goods have not already been dispatched, and issue a refund accordingly.Unless we have notified you that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy & Procedure

Eligibility: To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under English law you must:
a) pay by paypal or cheque
b) You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Privacy: We will not share your details with any 3rd party under any circumstances.

VAT: All prices indicated for products available via the Website are inclusive of VAT (where applicable) at the current rates. The total cost of your order is the price of the products ordered plus VAT and delivery charges as set out in the Delivery section of the Website. Payment can be made by any of the methods specified in the Payment section of this Website and payment will be debited and cleared from your account as set out in the Payment section of this Website.

If you require a VAT invoice, please contact us at mail@thenewrenaissance.co.uk

Your use of this Website and any purchase by you of any goods from he New Renaissance shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

You confirm that the paypal account being used is yours.We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

Risk in the goods will pass to you on delivery to you.

The New Renaissance does not accept any liability whatsoever for delayed delivery caused by any third party. Upon receipt of the goods you must inspect the goods and you will be deemed to have accepted the goods unless you notify us that you are not happy and subsequently return the goods in accordance with the Returns Procedures. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples that you receive from us.

All content available on the Website is the property of The New Renaissance and is protected by UK and international copyright laws, and you agree not to reproduce, copy, duplicate or use any part thereof for any purpose.

We are not responsible for the content of any off-Website pages or any other websites linked to or from the website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offering of, off-Website ages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.

Further, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profit) relied oe Wbsite regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred pounds (£100.00). Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law.

The rights and remedies provided by these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms and Conditions as regards any of the times, dates and/or periods mentioned herein.

We reserve the right to change these Terms and Conditons at any time and encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of our Terms and Conditions. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms and Conditions.

We reserve the right to refuse to supply goods to any person for any reason whatsoever, to withdraw any goods from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any goods from this Website whether or not such goods have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

If you have any questions regarding these Terms and Conditions, please contact us by email at mail@thenewrenaissance.co.uk